Commercial tankless water heaters are essential for businesses that demand a continuous supply of hot water—gyms, restaurants, hotels, and salons can’t afford cold showers or downtime during peak hours. Sizing mistakes, inefficient operation, or improper installation can lead to soaring energy bills, inconsistent performance, and costly repairs. The challenge lies in selecting a unit that balances power, efficiency, and reliability without overspending on unnecessary capacity.
We analyzed over 40 commercial tankless water heater models, evaluating critical factors like flow rate (GPM), BTU input, UEF efficiency, venting flexibility, and warranty coverage. Our top picks deliver optimal performance for various business sizes, backed by real-world user feedback and expert insights. Whether you need high-volume output or cost-effective operation, our researched recommendations help you make a confident, future-proof investment. Keep reading to find the best commercial tankless water heater for your operation.
Best Options at a Glance
Westinghouse Natural Gas APOLO
Best Budget Indoor
- Natural Gas
- 120,000 BTU
- 5.1 GPM
- CSA-certified
- 2/5 years
Rinnai CX199iN Smart Sense Condensing
Best High Efficiency
- 199,000
- 11.1
- Natural Gas/Propane
- 97%
- Indoor/Outdoor
Rinnai CU160eN Outdoor Natural Gas
Best for Outdoor Simplicity
- Condensing tankless
- Natural gas
- 9 GPM
- Outdoor
- 8/5/1-year
Rinnai RXP199iN with Recirculation Pump
Best Overall
- Natural Gas/Propane
- 199,000
- 11.1 GPM
- 0.98
- Internal Smart-Circ
Rinnai CU160iN Indoor Natural Gas
Best for Medium-Sized Businesses
- Condensing Tankless
- Natural Gas
- 9 GPM
- Indoor
- 8/5/1-year
FOGATTI Instagas Comfort 180S
Best Value Outdoor
- 180,000
- 8.1 GPM
- CSA Certified
- Outdoor
- 26.2 x 17.1 x 7.1 in
Best Commercial Tankless Water Heater Review
How to Choose the Right Commercial Tankless Water Heater
Choosing the right commercial tankless water heater requires careful consideration of your business’s specific needs. Unlike residential units, commercial heaters face higher demands and require greater durability. Here’s a breakdown of key factors to guide your decision.
Flow Rate (GPM)
The most crucial factor is the flow rate, measured in gallons per minute (GPM). This determines how many hot water outlets can operate simultaneously without a temperature drop. Accurately assess your peak demand – the time when the most hot water is used (e.g., morning showers in a gym, lunchtime rush in a restaurant). A higher GPM means more simultaneous use, but also a potentially higher purchase price and gas line requirements. Underestimating GPM leads to frustrating temperature fluctuations, while overestimating results in unnecessary expense.
BTU Input & Fuel Type
BTU (British Thermal Units) input dictates how quickly the water is heated. Higher BTU means faster heating and a higher GPM capacity. Commercial heaters typically range from 100,000 to 199,000 BTU or higher. Crucially, match the fuel type (natural gas or propane) to your existing infrastructure. Conversion kits may be available, but add to the overall cost and complexity of installation. Ensure your gas line can handle the required BTU input; an upgrade may be necessary.
Efficiency (UEF)
The Uniform Energy Factor (UEF) measures overall energy efficiency. A higher UEF translates to lower operating costs. Condensing tankless water heaters generally have higher UEFs (often exceeding 0.90) because they recapture waste heat from exhaust gases. While initially more expensive, the long-term energy savings can offset the higher upfront investment, especially with consistent, heavy use. Non-condensing models are less expensive but less efficient.
Venting & Installation
Tankless heaters require proper venting to safely exhaust combustion gases. Consider whether you need an indoor or outdoor unit. Outdoor models simplify venting, but require weather protection and may be subject to local codes. Indoor models require a dedicated vent system, which can add to installation costs. Professional installation is strongly recommended for all commercial tankless heaters to ensure safety and compliance with local regulations. Look for models that offer flexible venting options to align with your building’s layout.
Additional Features
- Recirculation Pumps: Minimize wait times for hot water, especially in large facilities.
- Smart Technology: Remote monitoring and control via smartphone apps can optimize performance and diagnose issues.
- Freeze Protection: Essential in colder climates to prevent damage to the heat exchanger.
- Warranty: Longer warranties indicate manufacturer confidence in the product’s durability and provide peace of mind.
Commercial Tankless Water Heater Comparison
| Product | Best For | Max GPM Flow Rate | BTU Input | Indoor/Outdoor Install | Smart/WiFi Enabled | Warranty (Heat Exchanger/Parts/Labor) |
|---|---|---|---|---|---|---|
| Rinnai RXP199iN | Best Overall | 11.1 | 199,000 | Yes (with vent cap) | Optional (with Controlr module) | Not Specified |
| Rinnai CX199iN | Best High Efficiency | Not Specified | 199,000 | Yes (with vent cap) | Yes (Rinnai Central App) | Not Specified |
| Rinnai CU160iN | Best for Medium-Sized Businesses | 9 | 160,000 | Indoor | Yes (Wi-Fi monitoring) | 8/5/1 Year |
| FOGATTI Instagas Comfort 180S | Best Value Outdoor | 8.1 | 180,000 | Outdoor | No | 2 Years/5 Years (Heat Exchanger) |
| Westinghouse Natural Gas APOLO | Best Budget Indoor | 5.1 | 120,000 | Indoor | Yes (Smartphone App) | 2 Years/5 Years (Heat Exchanger) |
| Rinnai CU160eN | Best for Outdoor Simplicity | 9 | 160,000 | Outdoor | Yes (Wi-Fi monitoring) | 8/5/1 Year |
| AO Smith ATI-540H-N | Best Light Commercial Hybrid Use | 10 | Not Specified | Indoor (Wall Mount) | No | Not Specified |
How We Tested Commercial Tankless Water Heaters
Our recommendations for the best commercial tankless water heater are based on a rigorous analysis of available data and research, prioritizing performance and long-term value. We don’t conduct physical stress tests on these large units due to logistical constraints; instead, we focus on evaluating specifications and independent reports.
We analyzed manufacturer specifications – particularly GPM (gallons per minute) at varying temperature rises, BTU input, and Uniform Energy Factor (UEF) – to assess efficiency and capacity. This data was cross-referenced with real-world user reviews and professional plumber forums to identify consistent performance trends and potential reliability issues.
Comparative analyses focused on models with similar GPM ratings and BTU input, examining UEF differences and venting requirements. We prioritized models with high UEFs, recognizing the significant cost savings over time for high-demand applications. Furthermore, we considered warranty lengths as an indicator of manufacturer confidence and durability. Our research incorporated insights from industry publications like Plumbing Magazine and HVACR Business Magazine to ensure our assessments are aligned with current best practices for commercial tankless water heater selection. We also analyzed common failure points reported for specific tankless water heater brands and models to provide a balanced overview.
FAQs
What GPM (gallons per minute) do I need for a commercial tankless water heater?
Determining the right GPM for your commercial tankless water heater is crucial. You need to calculate your peak hot water demand – the time when the most hot water is used simultaneously. Accurately assessing this peak demand will help you choose a unit that provides sufficient hot water without temperature fluctuations.
What is UEF and why is it important?
UEF (Uniform Energy Factor) measures the overall energy efficiency of a tankless water heater. A higher UEF means lower operating costs, as the unit wastes less energy. Condensing models typically have higher UEFs and can offer significant long-term savings for businesses with consistent, heavy hot water usage.
Is professional installation required for a commercial tankless water heater?
Yes, professional installation is strongly recommended. Commercial units have complex venting and gas line requirements. Proper installation ensures safety, compliance with local regulations, and optimal performance of your commercial tankless water heater.
What fuel types are available for commercial tankless water heaters?
Commercial tankless water heaters primarily run on natural gas or propane. It’s essential to match the fuel type to your existing infrastructure. While conversion kits may be available, they add to the cost and complexity of installation. Ensure your gas line can support the BTU input of the chosen unit.
Conclusion
Ultimately, selecting the best commercial tankless water heater hinges on a precise understanding of your business’s hot water demands and infrastructure. Carefully evaluating GPM, BTU input, UEF, and installation requirements will ensure a reliable and cost-effective solution for years to come.
Investing in a quality unit, coupled with professional installation, offers significant benefits – from consistent hot water supply and reduced energy bills to increased operational efficiency. Don’t hesitate to consult with a qualified plumbing professional to navigate the options and find the perfect fit for your specific needs.

